Please take a moment to review our care page. It is vital that our jewelry is handled with the utmost care. 

Lynn Rachel Rose is not responsible for jewelry that has been damaged or broken due to improper care or handling. This includes but is not limited to broken or bent wires, chipped stones, broken stones or beads, dented beads or hardware, or discoloration.

Any damage caused by mishandling after the jewelry has entered your care is the responsibility of the purchaser.

Kindly inspect your order upon receipt and contact us within 24 hours of package arrival if you find your item to be defective, damaged or if you receive the wrong item.